Privacy Policy

Blues Conspiracy, Incorporated, values the privacy of our visitors and customers. We take many precautions to safeguard the information we collect from unauthorized use. Any personal information that we collect from you as a result of the ordering process or through the submission of any comment or promotional forms is held in strict confidence in our secure information systems. We maintain no relationships with any outside firms for the purpose of sharing or selling customer information. We will never develop any relationships with any outside firms with whom we will disseminate any customer information. We restrict our employees' access to non-public personal information about you to those individuals who need to know that information to conduct our business. We use cookies that are needed to compile aggregate non-personally identifiable information about the visitors to our web site. Non-personally identifiable information most often consists of things such as your search preferences, the types of products you have bought, how many times you have visited a particular web site, etc. This type of information is usually associated with a particular computer or IP address but not with a particular person. On the other hand, personally identifiable information consists of information that is unique to you, such as credit card numbers, home address, email address and the like. This is the type of information that most people consider private and deem the most important to protect from unauthorized access. The personally identifiable information we collect is limited to what you provide when you are placing an order. It usually includes a customer name, shipping address, billing address, telephone number, email address, and credit card information. We do not sell personally identifiable information to third parties.

We use the latest in encryption technology, including SSL encryption to ensure that any sensitive information that is sent by you to us via the Internet is protected from unauthorized interception. Passwords are required in order for you to gain access to your account. Our employees also require passwords to view any order or account information. Only those employees responsible for handling your account and orders will have access to your information. In order to process your credit card, an outside credit card processing company will have access to limited information. These processing companies are regulated by the banking industry and must meet certain security requirements in order to be in business. The processing company will communicate with the issuing bank of your credit card in order to get final approval to charge your credit card for the product or services we are providing for you.

Shipping companies such as UPS or Fed-Ex may require us to provide certain information regarding your account, such as shipping address and telephone number.

We reserve the right to change this privacy policy at any time. If there are any changes, we will attempt to publish those changes on our site.

How do you know if an SSL connection is active and protecting your information in a secure manner?

Simply look at the lower information bar of your browser window when in the Checkout phase of ordering. If you see an unbroken key or a closed lock (this is determined by your browser), the SSL is active and your information is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from 'http' to 'https' (the 's' stands for 'secure').

What if I am having a problem on your site?

Some versions of browsers and some firewalls don't permit communication even though the server is secure. If, for some reason, you are unable to connect to our secure server, or you prefer to order by phone, please email us at sales@ bluesconspiracy.com.